HKSYU provides all staff and students with a Microsoft office 365 email account. It is the different communication channel in the University to share news events and other information.

The format of email address is:

  • staff: [username]
  • student: [username]
  • Alumni: [username]

Multi factor authentication (MFA) is implemented to add an extra large of email security click here to know more about MFA.

  What is my default email password?

Please refer to the HKSYU Webmail page.

If I forgot my password?

Please reset/change your password under Account Management Services.

What is the size of the mailbox?

The mailbox quota is 50GB

Alumni are entitled to a free HKSYU Alumni email account, which we hope will serve as a permanent and long-lasting connection between graduates and Shue Yan. You are cordially invited to take advantage of this opportunity by signing up for the alumni email account, enabling you to stay connected with Shue Yan. Please visit here for details.

Microsoft has set a new policy to reduce the cloud storage limit for Microsoft 365 Education Suite, starting from February 1, 2024. To cope with this change, the University needs to adjust our OneDrive and Exchange (mailbox) services for users including HKSYU alumni accordingly.

For more information of the new cloud storage policy set by the Microsoft, please refer to the Microsoft’s announcement below:

Changes to storage offerings across Microsoft 365 Education

The following are the relevant adjustments to Office 365 for HKSYU Alumni:


1. OneDrive service will no longer be available.

If you have files currently stored on the Microsoft Office 365 OneDrive, these files will have read-only access until May 1, 2024. It is necessary for you to download them to your local device before the mentioned date to avoid any potential loss of files.

2. Exchange (mailbox) services will be reduced from 50GB to 5GB.

You are advised to enable the email-forwarding function to your personal email address, it is a simple process to forward    emails from your Microsoft 365 account to another email account.

a) Login Microsoft account with Microsoft 365 (OWA).

b) At the top of the page, select Settings (gear icon).

c)  Select Mail > Forwarding.

d) Select Enable forwarding, enter the forwarding email address, and select SAVE.

For details, please visit Turn on automatic forwarding in Outlook

To learn how to review and delete large files in OneDrive, please refer to the “Manage your OneDrive storage” guide.