Mail service

Computing Services Centre > Mail service

HKSYU provides all staff and students with a Microsoft office 365 email account. It is the different communication channel in the University to share news events and other information.

The format of email address is:

staff: [username]@hksyu.edu
student: [username]@hksyu.edu.hk
Alumni: [username]@alumni.hksyu.edu.hk

Multi factor authentication (MFA) is implemented to add an extra large of email security click here to know more about MFA.

What is my default email password?

Please refer to the HKSYU Webmail page.

If I forgot my password?

Please reset/change your password under Account Management Services.

What is the size of the mailbox?

The mailbox quota is 50GB

Alumni are entitled to a free HKSYU Alumni email account, which we hope will serve as a permanent and long-lasting connection between graduates and Shue Yan. You are cordially invited to take advantage of this opportunity by signing up for the alumni email account, enabling you to stay connected with Shue Yan. Please visit here for details.

Each mailbox is provided with 5GB of free storage. It is recommended to enable the email-forwarding function to your personal email address. It is a simple process to forward emails from your Microsoft 365 account to another email account.

a) Login Microsoft account with Microsoft 365 (OWA).

b) At the top of the page, select Settings (gear icon).